What's your response time for Pflugerville emergencies?+
Emergency calls jump the queue β we aim to have someone stabilizing an active leak in Pflugerville the same day. Non-emergency estimate requests are typically scheduled within a day or two.
How does your pricing work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Are you licensed and insured to work in Pflugerville, TX?+
Yes β Big Toms Roofing is fully licensed to perform Skylight Repair in TX, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What happens if my roof is leaking right now?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away β we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Do you handle insurance paperwork?+
Yes β we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Pflugerville customers say this cuts weeks off their claim process.
What's the typical timeline for a replacement?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
Do you install metal roofing or just shingles?+
Our Pflugerville crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems β we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Is your workmanship guaranteed?+
Every Skylight Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Pflugerville?+
We do these regularly for Pflugerville homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
What's your full service area in Pflugerville, TX?+
We serve Pflugerville and the surrounding communities throughout Pflugerville, TX β see the coverage section below for the specific zip codes and nearby cities we handle regularly.
